Shipping Policy
Shipping Policy
Last Updated: November 11, 2025
At ZEYASUBI, we want your shopping experience to be smooth from checkout to delivery. We take care in processing and shipping your order so it arrives safely and on time. Please review the details below to understand how our shipping process works.
Order Processing Time
Orders placed before 2:00 PM (GMT) on business days are processed the same day.
Orders placed after the cut-off time, on weekends, or public holidays are processed the next working day.
Handling Time
All orders are packed and dispatched within 1–2 business days (Monday–Friday).
Shipping Time
Once shipped, orders typically arrive within 0–9 business days, depending on your location.
Estimated Total Delivery Time
From purchase to delivery, the average time frame is 1–11 business days.
Shipping Costs
We offer free standard shipping on all orders — no minimum purchase required.
Shipping Locations
We currently ship to the following regions at no extra cost:
Australia, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom, United States.
Packaging & Care
Each order is prepared and packaged securely to ensure your items arrive in excellent condition.
Order Tracking
When your order has shipped, you will receive a confirmation email with a tracking number.
Please allow 24–48 hours for the tracking link to show movement.
Order Changes & Cancellations
If you need to cancel your order, please contact us before it has been shipped.
Eligible refunds are processed within 7 business days to your original payment method.
Undeliverable / Returned Packages
If a package is returned due to an incorrect or incomplete address, we will contact you to arrange reshipment.
⚠️ ZEYASUBI is not responsible for packages marked as delivered by the carrier but reported as lost or stolen.
If this occurs, please contact our support team for assistance and next steps.
Contact Us
If you have any questions regarding shipping, feel free to reach out:
Trade Name: ZEYASUBI
Email: support@zeyasubi.com
Phone: +44 7782 209857 (Mon–Fri, 9:00 AM – 5:00 PM GMT)
Mailing Address: 118 North Street, Leeds, United Kingdom, LS2 7PN
Company Information
Company Name: TERISUBI LIMITED
Company Number: 16846101