Price Match Policy
Price Match Policy
Last Updated: November 11, 2025
At ZEYASUBI, we want you to feel confident that you’re getting the best possible price when shopping with us. If you find the same product offered at a lower price by another authorized UK retailer, we’ll match it.
Eligibility Requirements
A price match can be requested if all of the following conditions are met:
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The item being compared must be identical in size, color, style, brand, and specifications.
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The retailer offering the lower price must be a legitimate, authorized UK seller (online or in-store).
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The product must be in stock and available for immediate purchase at the time of the request.
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The request must be submitted before checkout, or within 7 days after your purchase from ZEYASUBI.
How to Request a Price Match
To submit a request, contact us using one of the methods below:
Email: support@zeyasubi.com
Phone: +44 7782 209857 (Mon–Fri, 9:00 AM – 5:00 PM GMT)
Please provide:
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A link to the competitor’s product page or screenshot of the advertisement
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Your ZEYASUBI order number (if you already purchased)
Our support team will review the request and confirm eligibility.
Excluded Situations
Price matching does not apply to:
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Clearance, sale, or liquidation pricing
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Used, damaged, refurbished, or open-box products
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Prices requiring memberships, discount codes, coupons, or loyalty points
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Flash deals, seasonal promotions, or timed “lightning sales”
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Listings from auction sites or marketplace sellers (e.g., eBay, Amazon Marketplace, Craigslist)
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Misprints, pricing errors, or fraudulent ads
Refunds for Price Differences
If your purchase qualifies for a price match after purchase, we will refund the difference to your original payment method within 7 business days.
Contact Information
For price match assistance or questions, contact us:
Trade Name: ZEYASUBI
Email: support@zeyasubi.com
Phone: +44 7782 209857 (Mon–Fri, 9:00 AM – 5:00 PM GMT)
Mailing Address: 118 North Street, Leeds, United Kingdom, LS2 7PN
Company Information
Company Name: TERISUBI LIMITED
Company Number: 16846101